This product is a special order item and so is usually dispatched within two working days of order. Products are usually delivered within 48 hours of dispatch. Due to the fact this product is a special order item, meaning it is ordered upon your purchase, we are unable to accept returns for this item. We urge that you check item specifications before placing an order. Should the product be faulty or damaged, visit the contact page for guidance and support. This does not affect your statutory rights.